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How to have more customers spending more money with you, more frequently and referring others too

I provide expert mentoring customised to suit your business requirements

Starting with the end in mind, we work backwards until you have created a personalised daily action plan, leading directly to your goals. We create the perfect journey for your customers, your staff, your business… and most importantly for you! As someone who has walked in your shoes, I can provide you with solutions and ideas to move your business forwards. Through identifying your “why” and keeping you focused on it, I challenge you and hold you accountable. By offering you all the essential guidance and tips, I help you implement the right ideas and strategies and also provide you with the direction.

I don’t do the work for you, I work with you to create the success you desire.

I provide the motivation, tools and assistance to enable you and your team to excel at what you do. By looking at the bigger picture, I’ll keep you focused on results, not excuses. I’ll tell you what you need to hear.

I work with those business owners who are committed to growth, know there’s another level, but have been unable to reach it on their own.

When you work with me, you can expect to achieve some of these outcomes:

  • You’ll have an easy to use written plan that gives you focus to move in the right direction. You’ll work on all those great ideas in your head, to get them out, on to paper and improve your business’s performance.
  • You’ll reap the benefits of having a  mentor and consultant, confidant and sounding board, someone who will help you to stay the course on your way to building a more profitable business.
  • You’ll get more new customers and retain more of your existing ones.
  • You’ll develop simple to use systems to ensure the quality of you service remains high and even improves.
  • You’ll be more easily able to attract and retain a motivated team who share your vision of success.

Putting the fun back in to business

With over 31 years in the industry owing salons and mentoring, I have encountered almost every possible challenge a business owner might face. I can help you achieve the dream you set with when you first started your business.

I’m able to look at your business from a fresh perspective, analyse the shortfalls and develop a plan to grow your business and free up more time for you to do things you want and delegate the others.

VIP Experience – From Successful to Exceptional

One to One Private Consulting Day  £1200

This day is for aspirational and highly motivated wellness business owners who have been running a successful business for a number of years. You want to take your business to the next level, but need a plan for growth and development.

This full day session will give you the tools and structures you need to achieve higher client loyalty, increased revenue and reduce client churn.

It includes 2 follow up calls and email support for 30 days

If you would like to know more, I would love you to call me on 07716 376 322 to arrange a complimentary 20 minute chat to discuss your current position and what you need to move your business forward.

I look forward to hearing from you and traveling on your journey to Experiential Customer Service Success!



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