Workshops

  I would like to invite you join me for this free Workshop on Tuesday 31st October from 10am – 12pm at Ebury Hotel, New Dover Road, Canterbury, Kent. CT1 3DX. Imagine having a steady stream of Clients with money Clients who value your expertise Clients who AREN’T looking for…

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What Do You Think?

How often do you ask your customers for their opinion of your business? Daily? Weekly? Monthly? Yearly? The best way to serve your customers, is to ask their opinion about the products or services you offer. As the end users of your service or products, your customers are in the…

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Can You Hear Me?

  This may sound like a silly question, but how many times have you asked yourself this when you have been dealing with a business lately? How many times do you think “Are they really listening to me?” Too many times, it feels like businesses simply don’t listen to their…

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Why We All Like To Be Treated Like A VIP

  When was the last time you felt like a VIP when you did business with someone? If you’re like most people I asked recently, you will find it very difficult. It’s easy to recall all the times you have received bad service, maybe that was even yesterday! But why?…

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