Don’t Let Obstacles Detour You From Your Goals

Obstacles

  Stand up to your obstacles and do something about them. You will find that they haven’t half the strength you think they have. Norman Vincent Peale You WILL hit roadblocks. You WILL trip up and make mistakes That’s life, it’s inevitableThe question is, whether or not you’re using these…

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How to Keep Your Clients Happy

happy clients

How to Keep Your Clients Happy “There is only one boss. The customer. And he can fire everybody in the company, simply by spending his money somewhere else.” Sam Walton What is the business impact of customer service on your business performance? It costs you five times as much to…

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8 Easy Steps To A Winning Beauty Salon Strategy

8 Easy Steps To A Winning Beauty Salon Strategy “Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.” Michael Porter 1. Don’t give up Thousands of salons fail because the owner simply waves the white flag and is not willing to try something new. Remember that…

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Five Essential Strategies To Wow Your Clients

Six Essential Strategies To Wow Your Clients “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.” Sam Walton Doing great treatments and making sales is not good enough to become a dynamic, over the top salon…

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Promoting The Salon Experience

Promoting The Salon Experience “We are what we repeatedly do; therefore, excellence is a habit.” Aristotle The Salon Experience Is A Differentiator  Are you selling an experience or are you just selling a service? Are you offering a pampering experience or a production line service? This is where you can…

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